Frequently Asked Questions

I have some questions, how do I get in touch?

We would be happy to talk to you! Please email us at jcearthcrafts@gmail.com or call/WhatsApp us at (+91) 9667191065

I own a shop and would love to sell JC EARTHCRAFTS products, how do I purchase?

We would love to work with you to find the perfect pieces for your store. We provide unique offerings for our wholesale customers.

What Is Your Return/Exchange Policy?

Please find the details in the Returns/Refund Section here.

For International Orders?

Yes, we do ship orders across the world!

How much does shipping cost?

It depends on the distance, delivery partner, and weight of the package.

Corporate/ Bulk Orders?

We offer bulk pricing and custom services for gifting!

We ship all over the world. Shipping costs will apply, and will be added at checkout. We run discounts and promotions all year, so stay tuned for exclusive deals.

How long will it take to get my order?

It depends on where you are. Orders processed here will take 5-7 business days to arrive. Overseas deliveries can take anywhere from 7-16 days. Delivery details will be provided in your confirmation email.

You can contact us through our contact page! We will be happy to assist you.or you can call/WhatsApp us at (+91) 9667191065

Are there recommended care instructions?

Most of our items are dry clean only, unless otherwise stated on the specific product page. Common care instructions:
• Natural colours tend to bleed
• Hand Wash separately in cold water
• Use Mild Detergent
• Do Not Wring
• Do Not Rub
• Do Not Bleach
• Dry in Shade
• Iron at Medium